Equality and Diversity
Mayday Healthcare aims to provide an environment which allows patients, staff and visitors to feel equally comfortable irrespective of their gender, age, sexual orientation, race, beliefs or abilities.
Employment here and access to the services we provide are designed to reflect this aim and our staff work hard to maintain privacy and dignity for all.
This section of our website includes information which demonstrates how we are achieving this aim and celebrates diversity in all its forms.
The Trust supprts the principles outlined by Croydon Council in its Achieving Access for All guide which can be read here.
Mayday is part of Stonewall’s Diversity Champions programme and is committed to improving the work place for lesbian, gay and bisexual staff. Mayday is also listed in Stonewall’s recruitment guide for students and job-switchers as a “gay friendly” employer.
Mayday's Single Equality Scheme brings together all the strands of the previous Race, Disability and Gender equality schemes
The latest Equality and Diversity Annual Report can be downloaded here.
The Equality and Diversity work is progressed through six workstreams:
- sexual orientation
Religious and Spiritual Needs.
Our full time hospital chaplains representing the Church of England and Free Church Denominations, and our Roman Catholic team of Priests and Religious are available to all patients and visitors at Mayday. On call cover is provided 24 hours a day seven days a week throughout the year. Members of the Hindu and Muslim spiritual care teams visit regularly and representatives of all the major faith communities may be contacted through the chaplaincy or the hospital switchboard whenever necessary.
The Hospital chapel, adjacent to the Post Graduate Medical Centre, is open daily and welcomes all who wish to pray, reflect and enjoy its peace.
The hospital chaplains are here for all who wish to seek their support and work without making judgements, and in complete confidence, with peoples of all faiths, cultures, races, genders and sexual orientation. We can be contacted on 020 8401 3105 or via the hospital switchboard.
You can find out more on our Chaplaincy webpages.
Race and ethnicity
Whether you are a visitor, patient or new member of staff, being in a hospital can create varying degrees of anxiety.
Seeing a welcome sign in your languages may help you feel that you matter and goes a long way to build confidence, particularly if English is not your first language.
These signs around the Trust are just one of the initiatives developed by the Trust's workstream for race and ethnicity and the members continue to identify gaps and make changes to enhance every patient's journey.
Group membership includes black and minority representatives from the Trust, local council, voluntary and the local community.
Service users from BME background account for more than half the users of mayday's emergency care services so it makes sense to ensure our services reflect this diversity.
How we are doing this
- By acknowledging that stereotypical views can adversely affect quality of care.
Developing ways to overcome existing barriers for patients, visitors and staff.
Monitor workforce data, and the annual patient and staff surveys.
Identify and challenge unfair and discriminatory practices.
Provide mentorship and career development support to help BME staff realise their potential.
Provide training and awareness programmes to staff.
Involving patients from the local community in training programmes
Accepting and celebrating our differences
The Trust asks all its staff to register personal details regarding their race, beliefs, sexual orientation and disabilities so we can ensure our staff represent as far as possible the diverse community we serve.
Much of this information is given voluntarily and staff can choose to withhold some details.
Equality and Diversity workforce reports
As the Trust develops new strategies, policies and procedures an Impact Assessment is carried out to identify any potential effect on the diverse people who provide or use our services.
Click here for more information and a list of those documents which have been assessed.